OTRS is opening popup for downloading index.pl

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ITLogSupport
Znuny newbie
Posts: 38
Joined: 19 Aug 2013, 19:34
Znuny Version: 3.3.8
Real Name: Itlog
Company: USC-IT

OTRS is opening popup for downloading index.pl

Post by ITLogSupport »

Hello,

We have OTRS 3.3.8 installed on our organization, working perfectly.

We've recently upgraded from Exchange 2007 SP3 to Exchange 2010 SP3 and all hell broke loose with OTRS. It does not get mail from the imap server and is constantly showing a popup for downloading index.pl file, whenever I click on a link that triggers an email related operation.

What do I need to reconfigure to make it compatible with Exchange 2010?

Thanks in advance!
GAR
ITLogSupport
Znuny newbie
Posts: 38
Joined: 19 Aug 2013, 19:34
Znuny Version: 3.3.8
Real Name: Itlog
Company: USC-IT

Re: OTRS is opening popup for downloading index.pl

Post by ITLogSupport »

Hi,

I solved it using the solution in this post:

viewtopic.php?f=62&t=5266&start=0

Thanks anyway
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