[SOLVED] - Image Tag on OTRS Signature not working

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retro2707
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Posts: 131
Joined: 16 Apr 2014, 17:06
Znuny Version: 6.0.12

[SOLVED] - Image Tag on OTRS Signature not working

Post by retro2707 »

Hi,

When trying to use the image tag under ‘source’ in signature management to insert a logo, the content editor keeps removing the image tag.

Code: Select all

<img src="http://servicedesk.company.co.uk/otrs-web/signatures/ScreenLogo.png"  />
Why is this and how to we insert images into signatures?

In addition, another image which we have managed to get working (to provide a coloured border) while in the Source editor doesent show up at the destination.

Is this something obvious I am doing wrong here?

Many thanks,

Brendan
Last edited by retro2707 on 08 Dec 2014, 13:14, edited 1 time in total.
Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
crythias
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Re: Image Tag on OTRS Signature not working

Post by crythias »

The img tag is a "not explicitly approved" tag (for whatever reason.) the fix is to modify a file to add it. viewtopic.php?f=62&t=23894#p99746
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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retro2707
Znuny advanced
Posts: 131
Joined: 16 Apr 2014, 17:06
Znuny Version: 6.0.12

Re: [SOLVED] - Image Tag on OTRS Signature not working

Post by retro2707 »

That sorted it, cheers!
Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
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