How to set default agent screen

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dstover
Znuny advanced
Posts: 135
Joined: 04 Jun 2013, 23:14
Znuny Version: 3.3.3
Real Name: Dan Stover
Company: EMAC, Inc.

How to set default agent screen

Post by dstover »

I have a problem where I log in as administrator and navigate to non-dashboard areas. The regular agents are restricted to only a few options. The next non-administrator that logs in (unless I have logged out when administrator is at the dashboard) receives an error message. I have to log in as administrator and navigate to the dashboard, then log out for the next person to log in not to get an error.

Is there a way to set the default screen to be the dashboard for all agents?

Thanks in advance...Dan.
OTRS 3.3.3
Ubuntu 12.04
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