Age Time Format

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nfotrs
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Posts: 7
Joined: 27 Nov 2014, 15:43
Znuny Version: 3.3.10

Age Time Format

Post by nfotrs »

Hello,

I'm exploring the Statistics module on OTRS 4 and I noticed the Age and other similar fields return an Integer.

Is there an easy way to convert it to "human readable" format without exporting to CSV/Excel and change it there?

Thank you in advance.
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crythias
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Re: Age Time Format

Post by crythias »

Not *easy*.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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nfotrs
Znuny newbie
Posts: 7
Joined: 27 Nov 2014, 15:43
Znuny Version: 3.3.10

Re: Age Time Format

Post by nfotrs »

Easy is a figure of speech.
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crythias
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Re: Age Time Format

Post by crythias »

It will likely require a code change. It's not as simple as "check a checkbox".
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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nfotrs
Znuny newbie
Posts: 7
Joined: 27 Nov 2014, 15:43
Znuny Version: 3.3.10

Re: Age Time Format

Post by nfotrs »

I know. My problem is where to start because I can't seem to find the variable which stores the integer on the code so i can manipulate the return value.

If you could enlighten me on that I would apreciate.
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