Make Auto Response Change Based on Calendar

[OTRS4Laifu]

Hi everyone,

I'm new to OTRS and have gotten some help by lurking on these forums. I really appreciate all the work people have put into helping on this site. I have a question that I cannot seem to find an answer to so far.

Is it possible to set up my Auto Reponse to change depending on the day. For example, could I set up an auto-response for holidays that I've set up in my calendar notifying a customer that we are out of the office due to a holiday?

I know this is pretty basic, but I cannot seem to get this started.

Thank you so much for any help!

[crythias]

Hi! :) Welcome to the OTRS/Otterhub forum! Please take a moment to read my Need help? link in my signature and update your signature.

I think this post might be relevant. Maybe.

[jojo]

no, thats not possible