Hi again
Is there any way that a Customer User can create a ticket on behalf of another Customer User?
Thanks
Jim
Create on behalf of
Moderator: crythias
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jimmers1972
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- Real Name: Jim Tambling
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crythias
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Re: Create on behalf of
No[t within OTRS]. This is for obvious security, spoofing, and spam reasons.
An HTML *form* can be created with legitimate "on behalf of" customer *lists* or filter on domain or something, so it will arrive at your OTRS instance as an email.
An HTML *form* can be created with legitimate "on behalf of" customer *lists* or filter on domain or something, so it will arrive at your OTRS instance as an email.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask