[SOLVED] OTRS4.0.5 "Use of uninitialized value $Value in string"

[ciotola]

Hi Forum,
i'm walking in a strange behaviour with a fresh installation.
Step1 : I've Installed OTRS 4.0.5 with Postgres DB 9.3 ALL OK
Step2 : Configured Queue, Services, Group & Role - ALL OK
Step3 : I've created two DynamycField and anabled they in Customer and Agent Interface. i've Also modifyed the .tt for show them.

Well ... and now the problem: The Customer can create New ticket with no problem, the Agent can't create new ticket. It seem that the "save" button doesn't work, The page is refreshed and the ticket is not created.

In the apache error log i've only this error :

[Thu Feb 12 10:47:18 2015] -e: Use of uninitialized value $Value in string eq at /opt/otrs/Kernel/System/DynamicField/Driver/BaseText.pm line 301


Any Idea?

Regards,
Giampiero

[ciotola]

Hemmm ... ops

I0ve removed the loop inthe DynamicFields for show only the new two field but i've forgot to remove the ITSMDueDate and ITSMImpact from the SysConfig.