there is no username near logout button

[sallami]

Hi,

I setup a new OTRS4, I am not able to see "You are logged in as <<user_name>>" as the pic shows.
In OTRS3 it works fine. I checked the header.tt and I can see there is a script. So I think it should be something wrong in the SysConfig.
any help please ?

[jojo]

this text is only available as mouse over on the Logout Button but will not displayed any more in the screen directly

[sallami]

I can see it in ths screenshot
http://www.linux-magazin.de/var/linux_m ... /otrs1.png

[reneeb]

I assume this screenshot shows OTRS4 beta ...

[jojo]

this is a 3.x screenshot

[sallami]

But in the header.tt I can see :

Code: Select all

 <a class="LogoutButton" id="LogoutButton" href="[% Env("Baselink") %]Action=Logout;[% Env("ChallengeTokenParam") | html %]" title="[% Translate("Logout") | html %] ([% Translate("You are logged in as") | html %] [% Env("UserFullname") | html %])">
                    [% Translate("Logout") | html %] ([% Translate("You are logged in as") | html %] [% Env("UserFullname") | html %])
                    <i class="fa fa-power-off"></i>
                </a>

So it should be there.

[reneeb]

No, the CSS says

Code: Select all

#ToolBar a {
    height: 20px;
    width: 24px;
    text-indent: -9999px;
    position: relative;
    display: block;
}

so the text is shifted out of the visible area. If you want to see it, you could change this setting (<OTRS_HOME>/var/httpd/htdocs/skins/Agent/default/css/Core.Header.css)

[cryptoroot]

Anyone did the change?. I tried to modified some files (Core.Header.css and Header.tt). I see the css in OTRS 3.x contains a subsection "UserInfo", do I need to add this section in the new css of OTRS 4?. I see the section "ToolBar a" is the same in both versions.

Also looking at Header.dtl and Header.tt the new one contains Login and Logout inside Toolbar section <ul id="ToolBar">, and not contains the block LoginWithoutLink which were in Header.dtl.

[reneeb]

http://opar.perl-services.de/dist/MoveL ... tton-4.0.3

[cryptoroot]

Thanks for the information reneed. I downloaded and tested the module, works perfect, move the 2 buttons outside the toolbar. But the other thing I need is to show the name of the agent logged. Do you know how to do that, doing the changes in the files I described in my last post?.

[reneeb]

Goto sysconfig group MoveLogoutButton, subgroup core and activate MoveLogoutButton::ShowUsername

[cryptoroot]

Thank you very much!, That works