User/Groups with Custom Priorities

[nici338]

Hi guys

I would like to know if it's possible to give users different options in the priority-field

for Example: The user/group "X" can only choose priorities from low to normal (1-3)
The user/group "Y" has access to all priorities

Thanks in advance!

[aph]

Acces Control Lists maybe your answer. You can filter with queue -> group id and enter possible values for each group id.
You'll have one ACL for each group