Move Article storage to FS on a seperate hard-disk

[daryllhorner]

Hi,

I was hoping someone could help. I'd like to move the article storage to FS, but would feel a lot more comfortable with it being on a separate hard-disk which we can expand in our virtualised environment rather than sitting on the system disk and potentially filling it up (our DB is currently at 90GB.)

I've added a 2nd hard-disk to a non-critical install of OTRS we have, but can't understand how I tell it to use this secondary E:\ drive. The below default value, I imagine would store everything in our default location of C:\OTRS\otrs\var\article. Can I 'simply' enter E:\OTRS_Articles and it would go there?

articlesfs_variable.png

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articlesfs_variable.png

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Details of the system are:
Windows Server 2008 SP2 32-bit
SQL Server 2012 R2 backend database
OTRS 3.3.9, Active Perl 5.16, IIS 7.0 for initial test, same but with OTRS 3.2.9 for the live system I wish to do this on

Any help would be much appreciated, please ask for any further details if I have omitted anything I should have included

Thanks

[daryllhorner]

Nevermind, sorted it. Checked the OTRS config.pm file, saw the OTRS home directory structure using / instead of what I'd usually expect of a \

So set the above variable to E:/OTRS_Articles and ran the perl script to strip the data out of the database and all worked fine

Thanks