I'm able to export dynamic fields when I export search results in CSV format. I simply added the desired dynamic field to Ticket::Frontend::AgentTicketSearch###SearchCSVDynamicField.
How do I export dynamic fields when I export the search results in PDF format? I was not able to find a similar setting as in case of CSV export
[SOLVED]Dynamic field in search results PDF
Moderator: crythias
[SOLVED]Dynamic field in search results PDF
Last edited by aph on 08 May 2015, 16:46, edited 1 time in total.
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
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RStraub
- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Dynamic field in search results PDF
That is hardcoded. As you are using 3.x, take a look into:
Code: Select all
~otrs/Kernel/Output/HTML/Standard/AgentTicketSearchResultPrint.dtl
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS