[SOLVED] How do I set default queue?

rcsdownload · Post by **rcsdownload** » 19 Jun 2015, 03:43

When sending a request, customers have 2 options to send it either via portal or sending a direct email to the systems email address.
When using the portal, everything works okay.
But when a customer sends a request via email, it goes directly to "Junk" queue?
Is there a way to change this default queue when customers are sending their requests via email?

Thank you so much!

wurzel · Post by **wurzel** » 19 Jun 2015, 19:25

Hi,

read documentation and check sysconfig value "PostmasterDefaultQueue"

Florian

rcsdownload · Post by **rcsdownload** » 16 Jul 2015, 08:55

Thanks Wurzel.
Got it working!

Znuny Open Source Ticketsystem

[SOLVED] How do I set default queue?

[SOLVED] How do I set default queue?

Re: How do I set default queue?

Re: How do I set default queue?