I need some help.
I would like to modify dropdown User list in AgentTicketPhone module in order to show login, first_name and last_name.
I found in AgentTicketPhone.pm that it uses a function called UserList to generate it:
my %AllGroupsMembers = $Self->{UserObject}->UserList(
Type => 'Long',
Valid => 1,
);
I found this function described in API reference (and in User.pm module). I saw parameter Type can be set to "Short" or "Long".
I tried "Short" but it only gives users "login". Long gives only first and last name.
¿How can I modify UserList function in order to list the three fields (login, first and last names)?
I have made some test modifying $SelectStr variable inside UserList function for Long type but nothing changed.
¿Could you please give me some help?
Thanks
I need to show in userdropdown list login, first_name, last_name
Moderator: crythias
Re: I need to show in userdropdown list login, first_name, last_name
I found the anwer.
Sysconfig parameter "FirstnameLastnameOrder" in Framework -> Frontend::Agent must be set to the desired value.
Sorry.
Best regards
Sysconfig parameter "FirstnameLastnameOrder" in Framework -> Frontend::Agent must be set to the desired value.
Sorry.
Best regards