Adding SessionID to url in a dynamic field

[Elrengil]

HI,

Please tell me how to add the SessionID (otrs SessionID ) to the link in the dynamic field?

I only khow how to add ticket number to the link/
I am using centos and OTRS 4.0.9

[crythias]

This value disappears, even from database history, and is not usable for most things.

[Elrengil]

it's not about the database. SessionID is a user variable. I read in the manual, it seems to be available as a $ Env {'SessionID'}

[artjoms15]

Hey, Elrengil!

This one is really easy.
Just edit the according .dtl you want this dynamic field to appear and add the following lines of JavaScript at the end of the .dtl file

Code: Select all

<!--dtl:js_on_document_complete-->
<script type="text/javascript">//<![CDATA[

document.getElementById('DynamicField_test').value = "$Env{"SessionID"}";

//]]></script>

Where DynamicField_test should be replaced with your Dynamic field name

NB! You should add a check, whether this field is present in this window, otherwise you might get a browser notification on a javascript function used on an undefined value.