It is in the ConfigITemCreate operation of this interface
Code: Select all
---
Debugger:
DebugThreshold: debug
TestMode: '0'
Description: ITSM Configuration Management Connector Sample
FrameworkVersion: 4.0.8
Provider:
Operation:
ConfigItemCreate:
Description: Creates new Configuration Items from ITSMConfigurationManagement
MappingInbound:
Config:
KeyMapDefault:
MapTo: defaultkey
MapType: Keep
KeyMapExact:
CITyp: CIType
ValueMap:
CIType:
ValueMapRegEx:
'*': mappedname
ValueMapDefault:
MapTo: default
MapType: Keep
Type: Simple
MappingOutbound: {}
Type: ConfigItem::ConfigItemCreate
ConfigItemGet:
Description: Get the details for Configuration Items from ITSMConfigurationManagement
MappingInbound: {}
MappingOutbound: {}
Type: ConfigItem::ConfigItemGet
ConfigItemSearch:
Description: Search Configuration Items from ITSMConfigurationManagement
MappingInbound: {}
MappingOutbound: {}
Type: ConfigItem::ConfigItemSearch
ConfigItemUpdate:
Description: Updates Configuration Items from ITSMConfigurationManagement
MappingInbound: {}
MappingOutbound: {}
Type: ConfigItem::ConfigItemUpdate
Transport:
Config:
MaxLength: '100000'
NameSpace: /ConfigItemConnector/
Type: HTTP::SOAP
RemoteSystem: ''
Requester:
Transport:
Config:
Authentication:
Password: DMPPAswword
Type: BasicAuth
User: DMPuser
Encoding: utf-8
Endpoint:
NameSpace: Istheremoreitems
SOAPAction: Yes
SOAPActionSeparator: /
Type: HTTP::SOAP
when i send it an object with stats:
<CITyp>2<CITyp>
and all the other nescessary parameters: InciState,UserLogin etc.
neither value nor key is changed, can somebody tell me why?
could someone provide me with an interface definition that successfully changes attributes in some of the standard CI's?
also is it possible to change the class parameter in the WSDL mapping?
This is on OTRS 4.