Does anyone know how I can fix?
[SOLVED] Error in the e-mail notification (time late)
Moderator: crythias
[SOLVED] Error in the e-mail notification (time late)
When the system sends e-mails to customers the time is coming up with 3 hours late (-3) I think it's something about the time zone. I changed several parameters in Framework -> Core :: Time, but without success. Inside the OTRS in reports and customer panel the hours are normal, only in the sent e-mails is that this error happens.
Does anyone know how I can fix?
Does anyone know how I can fix?
Last edited by savio on 18 Aug 2015, 13:55, edited 1 time in total.
Re: Error in the e-mail notification (time late)
this is a known bug in OTRS 4.0.10 and 4.0.11 and will be fixed in 4.0.12
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: Error in the e-mail notification (time late)
THis is a known bug in 4.0.10: http://bugs.otrs.org/show_bug.cgi?id=11367
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Re: Error in the e-mail notification (time late)
Thank you very much!!!!
I saved a long time now. I will not continue in the quest to solve this problem.
It has information when the new version will be released?
I saved a long time now. I will not continue in the quest to solve this problem.
It has information when the new version will be released?