Hello,
Is there a possibility to configure single instance of OTRS to serve different customer portals for different customer users?
For example, lets say that we have several service in our service catalog and those services are for different customers. I would then like to customize look-and-feel of customer portal for each service.
Is it doable?
Or do I need to have several frontend instances of OTRS each with it's own customizations and use one consolidated DB backend?
Can I have one DB backend for several OTRS frontend installs (couple of VMs with Apache httpd for example)?
Multiple custom customer interfaces
Moderator: crythias
Re: Multiple custom customer interfaces
I am interested in the answer to this question. Anyone know if multiple customizable Customer Portals are possible? for example having a Company's logo on the header per company portal?
-
root
- Administrator
- Posts: 4243
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Multiple custom customer interfaces
You have the possibility to use host host based custom skins, see the SysConfig setting Loader::Customer::SelectedSkin::HostBased
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?