die Anbindung an das LDAP funktioniert problemlos, nun habe ich allerdings folgendes Problem:
Ich möchte einen festen Wert in der CustomerID, in diesem Fall eine "1", anstatt einem variablen Wert im OTRS angezeigt bekommen.
Code: Select all
[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],Zweck: Wenn man im OTRS auf die CustomerID geht, bekommt man alle User zu dieser Firma angezeigt.
Hier ein Auszug aus meiner Kernel/Config.pm:
Code: Select all
#-------------------------------------#
# LDAP Konfiguration / Kunden Auth #
#-------------------------------------#
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = '*************';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = '*************';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = '*************';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = '*************';
#--------------------------------------#
# LDAP Konfiguration / Kundendaten #
#--------------------------------------#
$Self->{CustomerUser1} = {
Name => 'LDAP',
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
Host => '*************',
BaseDN => '*************',
SSCOPE => 'sub',
UserDN => '*************',
UserPw => '*************',
SourceCharset => 'utf-8',
DestCharset => 'iso-8859-1',
AlwaysFilter => '(&(objectclass=user)(mail=*.*@*.de))',
},
CustomerKey => 'sAMAccountName',
CustomerID => 'mail',
CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'sn'],
Map => [
# note: Login, Email and CustomerID needed!
# var, frontend, storage, shown, required, storage-type
[ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
[ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
[ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
[ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
[ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],
# [ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ],
# [ 'UserComment', 'Comment', 'description', 1, 0, 'var' ],
],
};
