Good Day, i'd like to find where dynamic field data is stored for each individual ticket. i need this for reporting purposes.
looking at the otrs database schema i can see a table for dynamic_field and dynamic_field value but which of these actually links the information to each specific ticket. i don't see any dynamic field info stored in the ticket table either.
any idea where this information is stored?
Thanks
Where is dynamic field data stored for each ticket?
Moderator: crythias
Re: Where is dynamic field data stored for each ticket?
ok i found the information in the table called "dynamic_field_value" and is using the object ID colum to link the info to each ticket.
in case anyone else is looking for this info
in case anyone else is looking for this info