Customer Infromation Center (insufficiet rights) [SOLVED]

Moderator: crythias

Locked
rvaldomir
Znuny expert
Posts: 155
Joined: 04 Aug 2014, 23:59
Znuny Version: 3.3.8
Real Name: Roberto A. Valdomir

Customer Infromation Center (insufficiet rights) [SOLVED]

Post by rvaldomir »

Hi,

why when I click in the customerID in AgentTicketZoom i got this error?
a.png
You do not have the required permissions to view the files attached to this post.
​Roberto A. Valdomir
Mobile: (+598) 93 868 147 | Skype: roberto.a.valdomir
@roberto.valdomir | re.vu/robertovaldomir

----------------------------------------------------------------------------------------
OTRS 3.3.8 | RHEL 6 x64 | Oracle 11g | Custom Development by OTRS365
Top
rvaldomir
Znuny expert
Posts: 155
Joined: 04 Aug 2014, 23:59
Znuny Version: 3.3.8
Real Name: Roberto A. Valdomir

Re: Customer Infromation Center (insufficiet rights) [SOLVED]

Post by rvaldomir »

Solved by provisioning the desired groups in

Frontend::Module###AdminCustomerCompany

a.png
You do not have the required permissions to view the files attached to this post.
​Roberto A. Valdomir
Mobile: (+598) 93 868 147 | Skype: roberto.a.valdomir
@roberto.valdomir | re.vu/robertovaldomir

----------------------------------------------------------------------------------------
OTRS 3.3.8 | RHEL 6 x64 | Oracle 11g | Custom Development by OTRS365
Top
Locked

Return to “General”