Upgrading to OTRS5 RC1 from OTRS5 beta

[jester]

Good day to everyone,

I'm using OTRS5 since beta3 without any serious issues. Yesterday I've upgraded to RC1 and it was smooth and easy, however upgrading document contains some inaccuracies (which is understandable because document is for upgrading from OTRS4 to OTRS5). My question is regarding configuration backup files. The document (http://otrs.github.io/doc/manual/admin/ ... ading.html) advises to save and restore 3 config files:

Kernel/Config.pm
Kernel/Config/GenericAgent.pm
Kernel/Config/Files/ZZZAuto.pm

However, there are no GenericAgent.pm in OTRS5 and there are slightly more files in Kernel/Config/Files directory. I copied them all to a new installation. Is that correct or I should copy only few files?

Thanks for your help in advance.

[wurzel]

Hi,

as far as I know, GenericAgent.pm is not used any longer in OTRS5.

You should restore ZZZAuto.pm, Config.pm and all Files, you created on your own.

You do not need to restore all Files in the ./Files/ directory. And you should not.

And I recommend, to update to latest stable.


Flo

[jester]

Hi Flo,

Many thanks for the helpful note.

Sergii