create new agent notifications [SOLVED]

rvaldomir · Post by **rvaldomir** » 25 Oct 2015, 04:12

Hi,

it is possible to create new agents notifications?

I'm thinking about add a new one for a module I have added called Handover.

do you think this procedure is correct:

insert a new one in the notification table
go to the module and edit the Ticket::Frontend::AgentTicketHandover###HistoryType with the new name

is this correct?

rvaldomir · Post by **rvaldomir** » 25 Oct 2015, 06:08

my idea worked

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create new agent notifications [SOLVED]

create new agent notifications [SOLVED]

Re: create new agent notifications [SOLVED]