OTRS5: Data->{Params} format is invalid

[mmesnjak]

Hi,

After uninstall of OTRS4 and fresh install of OTRS5 (new database in MySQL and complete flush of install directory - /opt/otrs - on CentOS 7) I'm getting this error in the log file:

Code: Select all

[Mon Oct 26 09:00:03 2015][Error][Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run][119] Data->{Params} format is invalid

Can someone point me to what is wrong?

Thank you

[jnuesseler]

Hi,

after upgrading of OTRS4 -> OTRS5 I have the same problem.
Any ideas?

Thanks

[xhoy]

Got the same issue, will look for a solution tomorrow. Ill let you guys know!

[xhoy]

This are my thoughts so far:
in Daemon -> Daemon::SchedulerCronTaskManager::Task there are several tasks. And one of those tasks has eom "invalid' param...

[xhoy]

Oke, afaik see now its a problem with one of the tasks (maby). i found this bug: http://bugs.otrs.org/show_bug.cgi?id=11625 that could solve it or atleast give some inside on the issue.

[xhoy]

my guesse is you both have ITSm installed? ITSM creates a new task in Daemon::SchedulerCronTaskManager::Task###ITSMChangesCheck and this task is broken some how.

I just changed the interval to 2 minutes and the error came every 2 minutes. SO this task doesnt work maby its a bug?

[xhoy]

Via otrs mailinglists:
http://lists.otrs.org/pipermail/otrs/20 ... 42073.html

Seems to be an issue/bug found here: http://bugs.otrs.org/show_bug.cgi?id=11610

Lets wait for the fix.