Problem using Article Dynamic Field on Process Management

[christiancanalli]

Hi there.

I am having some trouble with article dynamic field when used on Process Management.

I Know it is not the point in this discussion but I did not find anything yet that could help me. Let me explain:

I am mapping my company software development process on OTRS through activities, each one with its own activity window.
Ticket Dynamic Fields run perfectly here. I just need to include then on the activity window I want and, when a run the process they appear and can be set normally.
There is a problem when I need to use Article Dynamic Field. For my process, each activity window has a variable value. For instance, when the agent registers some activity window using the article vinculated I want them to set a time value (in minutes). So, I created an Article Dynamic Field for that, with text type. It will be used to measure the total time dedicated for the ticket.
That´s the problem, it only works on note. It does not appear when I register the window activity.

Does anyone Know how I solve that?

Thanks in advance.