I have migrated our OTRS from appliance to Ubuntu 14.04. Currently we have a Ubuntu 14.04 running OTRS and accessing a postgres otrs database on another Ubuntu server.
Everything runs fine and looks ok. Tickets are being generated by customer and tended by agents.
However, when I go to check on System Log in web admin tab. The following errors often appears throughout the day.
Fri Dec 11 15:15:02 2015 error OTRS-otrs.Scheduler-32 Process could not be found in the process table!
Fri Dec 11 14:45:02 2015 error OTRS-otrs.Scheduler-32 Scheduler could not delete PID file:'/opt/otrs/var/run/scheduler.pid'! No such file or directory
Fri Dec 11 14:40:05 2015 error OTRS-otrs.Scheduler-32 Scheduler was forced to stop but it is still registered, can not continue
Are those errors simply some cron jobs are not being run? What can I do to get rid of those errors?
Will deleting some process/scheduler related data from database solve the errors? What are those tables I need to touch and modify?
Thank you in advance.
System Log errors after migrating OTRS 4 from appliance to Ubuntu 14.04
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