Body Filter - RegExp

[drey284]

Hello,

I need help tryind to figure out the correct regExp for an especific filter.
This is the message I need to parse:

"..reporte # 12345678 se ha..." and I need to capture "12345678" and save it in a dymanic field.

I've tried (among many others options)
Filter condition
Header 1 - Body Value 1 : "reporte # (\d{8})"
Set email headers
Header 1 - X-OTRS-DynamicField-HMNumber Value 1 - [***]

I've alse been using https://regex101.com/ to try to match the expression with what I need.

Hope you can help me.
Thank you very much.

[RStraub]

Start simple and see if you can match the numbers alone. Then extend the regexp.

Right now, my only idea would be to replace spaces with "\s" - I remember OTRS did have a problem somewhere with regexp and spaces.

[drey284]

Thank you very much,
It worked just fine by replacing spaces with \s.
I'll try the way you suggest adding properties to my other regEXP.

Thanks RStraub!

[RStraub]

Ohey, this was easy You're very welcome

[drey284]

Hello, again, just for curiosity...

Looking for a better regular expression, nicer than the one I have

Text to parse--> "ant: name1 name2 name3 name4"

RegExp --> ant:\s(\w*\s\w*\s\w*\s\w*) (it works, but ick)

How can I express: from ":\s" to \n or \r ?

Thanks!

[reneeb]

\n or \r is

Code: Select all

[\n\r]

"[...]" is a so called character class