PostMasterMailbox.pl errors

[gunner]

Hello Guys,

Greetings!!

Below are the errors that we are getting when mail fetching is started using otrs.PostMasterMailbox.pl script, any ideas why this is happening..??


[Mon Jan 25 12:26:13 2016] otrs.PostMasterMailbox.pl: Unrecognized escape \m passed through in regex; marked by <-- HERE in m/^(?=.*?\m <-- HERE x1\b).*$/ at /datasync/otrs/Kernel/System/PostMaster/Filter/MatchDBSource.pm line 121.
[Mon Jan 25 12:26:14 2016] otrs.PostMasterMailbox.pl: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /datasync/otrs/Kernel/System/Log.pm line 197, <DATA> line 522.
ERROR: OTRS-otrs.PostMasterMailbox.pl-10 Perl: 5.10.1 OS: linux Time: Mon Jan 25 12:26:14 2016

Message: Bad filter

Traceback (21582):
Module: Kernel::System::CustomerUser::LDAP::CustomerSearch Line: 387
Module: Kernel::System::CustomerUser::CustomerSearch Line: 177
Module: Kernel::System::PostMaster::NewTicket::Run Line: 156
Module: Kernel::System::PostMaster::Run Line: 391
Module: Kernel::System::MailAccount::POP3::Fetch Line: 216
Module: Kernel::System::MailAccount::MailAccountFetch Line: 441
Module: main::Fetch Line: 171
Module: /opt/otrs/bin/otrs.PostMasterMailbox.pl Line: 85

Please let know if more information is required.

Thanks & regards,
Rishi

[reneeb]

You have to check the postmaster filters you defined in the admin area. It seems that in one of the filters, you have something like "\m"...