OTRS Scheduler Daemon Cron: MailAccountFetch SpoolMailsReprocess

[nfplacide]

Dear,

Every day, we receive 02 messages from otrs system : (Please help us to figure out what is going on)

First Message :
Object : OTRS Scheduler Daemon Cron: SpoolMailsReprocess
Body :
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::SpoolMailsReprocess-43 Perl: 5.14.2 OS: linux Time: Sun Feb 21 00:10:01 2016

Message: Could not re-process email /opt/otrs/var/spool/problem-email-ed46fa9fdbf0877f40979bb65948bd06.

Traceback (20260):
Module: Kernel::System::Console::Command::Maint::PostMaster::SpoolMailsReprocess::Run Line: 73
Module: (eval) Line: 436
Module: Kernel::System::Console::BaseCommand::Execute Line: 430
Module: (eval) Line: 147
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/otrs//bin/otrs.Daemon.pl Line: 138

Error: There were problems importing the spool mails.



Message 2:
Object : OTRS Scheduler Daemon Cron: MailAccountFetch
Body :
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-43 Perl: 5.14.2 OS: linux Time: Sun Feb 21 02:50:06 2016

Message: No Priority for 4 found!

Traceback (20511):
Module: Kernel::System::Priority::PriorityLookup Line: 351
Module: Kernel::System::PostMaster::NewTicket::Run Line: 146
Module: Kernel::System::PostMaster::Run Line: 372
Module: Kernel::System::MailAccount::POP3::Fetch Line: 215
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
Module: (eval) Line: 436
Module: Kernel::System::Console::BaseCommand::Execute Line: 430
Module: (eval) Line: 147
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/otrs//bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-43 Perl: 5.14.2 OS: linux Time: Sun Feb 21 02:50:06 2016

Message: Priority 4 does not exist, falling back to 3 normal!

Traceback (20511):
Module: Kernel::System::PostMaster::NewTicket::Run Line: 154
Module: Kernel::System::PostMaster::Run Line: 372
Module: Kernel::System::MailAccount::POP3::Fetch Line: 215
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
Module: (eval) Line: 436
Module: Kernel::System::Console::BaseCommand::Execute Line: 430
Module: (eval) Line: 147
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/otrs//bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-43 Perl: 5.14.2 OS: linux Time: Sun Feb 21 02:50:07 2016

Message: No Priority for 4 found!

Traceback (20511):
Module: Kernel::System::Priority::PriorityLookup Line: 351
Module: Kernel::System::PostMaster::NewTicket::Run Line: 146
Module: Kernel::System::PostMaster::Run Line: 372
Module: Kernel::System::MailAccount::POP3::Fetch Line: 215
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
Module: (eval) Line: 436
Module: Kernel::System::Console::BaseCommand::Execute Line: 430
Module: (eval) Line: 147
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/otrs//bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-43 Perl: 5.14.2 OS: linux Time: Sun Feb 21 02:50:07 2016

Message: Priority 4 does not exist, falling back to 3 normal!

Traceback (20511):
Module: Kernel::System::PostMaster::NewTicket::Run Line: 154
Module: Kernel::System::PostMaster::Run Line: 372
Module: Kernel::System::MailAccount::POP3::Fetch Line: 215
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
Module: (eval) Line: 436
Module: Kernel::System::Console::BaseCommand::Execute Line: 430
Module: (eval) Line: 147
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/otrs//bin/otrs.Daemon.pl Line: 138