Error message

[machadoa]

Hello

I have this error message :

Message: FetchMail bin was not found

Traceback (5575):
Module: Kernel::System::FetchMail::Fetch Line: 168
Module: (eval) Line: 147
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

Anybody can help me plz ?

Thanks

[ronaldjerardmedina]

I see nobody replied, but may I ask if you figure out how to fix this error? Im also receiving this kind of error.

[jojo]

As the error message states the (Unix) command fetchmail was not found. Most likely the software is not installed.

But to retrieve mails from a mailbox, you don't need fetchmail. OTRS has a preconfigured and already activated command for this.

[ronaldjerardmedina]

Hi Jojo,

Code: Select all

Mon Jul 11 15:30:20 2016	error	OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-16	There was an error executing Fetch() in Kernel::System::FetchMail: ERROR: OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-16 Perl: 5.10.0 OS: linux Time: Mon Jul 11 15:30:20 2016
Mon Jul 11 15:30:20 2016	error	OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-16	FetchMail bin was not found

This is my actual error message. Does this mean my cron is not running?

[jojo]

As I already wrote, the unix command fetchmail is not found. (This is deactivated by default and not needed to retreive mails!)

Code: Select all

FetchMail bin was not found