i have a question about Custom GenericInterface modules..
i want to implement custom methods for the genericInterface.. so that we're able to update our OTRS always.
My question is.. what i need for implementing a new genericinterface module and call it over webservice ?
I think i have to add:
a new File in /otrs/Kernel/GenericInterface/Operation/Ticket with my custom code in it..
and update the GenericInterfaceConnector.wsdl..
is there anything i have missed?
Thanks
