Upgrade Problem method "TicketEscalationIndexBuild"

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OTRS--
Znuny newbie
Posts: 1
Joined: 29 Apr 2009, 09:05
Znuny Version: 2.3.4

Upgrade Problem method "TicketEscalationIndexBuild"

Post by OTRS-- »

Das System

Suse Linux Enterprise Server 10.2 x86-64
Altes OTRS: 2.2.3 Upgrade auf neues OTRS: 2.3.4

Beim Upgrade der Datenbank passiert folgendes:

./DBUpdate-to-2.3.pl
Subroutine create redefined at /opt/otrs/Kernel/cpan-lib/Mail/Field/Generic.pm l ine 15.
Subroutine parse redefined at /opt/otrs/Kernel/cpan-lib/Mail/Field/Generic.pm li ne 26.
Subroutine stringify redefined at /opt/otrs/Kernel/cpan-lib/Mail/Field/Generic.p m line 31.
Start migration of the system...

NOTICE: Rebuild config... done.
NOTICE: Clean up old cache files... done.
NOTICE: Clean up non existing table references... done.
Can't locate object method "TicketEscalationIndexBuild" via package "Kernel::System::Ticket" at ./DBUpdate-to-2.3.pl line 273, <PRODUCT> line 16.


Kann jemand sagen wie das Problem behoben werden kann. Meine Kenntnisse in mysql sind rudimentär.

Vielen Dank an alle Helfenden
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