Hello,
When a ticket is closed, is there a module allowing the person behind the ticket to indicate his satisfaction about the resolution of his request ?
Thanks you
Thomas
Satisfaction
Moderator: crythias
Re: Satisfaction
yes, the Survey Module
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Satisfaction
Thanks you for your answer, Jojo!
It works very well.
I hope that you may reply to my other request : viewtopic.php?f=53&t=31852 ?
Thomas
It works very well.
I hope that you may reply to my other request : viewtopic.php?f=53&t=31852 ?
Thomas
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Re: Satisfaction
I really don't know about this ticket satisfaction.
Thank you thoqui for sharing.
Thank you thoqui for sharing.