After upgrading from 4.0.8 to 5.0.8, Fetchmail is causing a number of errors. The most recent entry in the System Log shows:
There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-10 Perl: 5.18.2 OS: linux Time: Mon Mar 28 13:20:05 2016
The most recent logfile shows this:
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-10 Perl: 5.18.2 OS: linux Time: Mon Mar 28 13:20:10 2016
Message: There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-10 Perl: 5.18.2 OS: linux Time: Mon Mar 28 13:20:05 2016
Message: Need CustomerUser->Params->SSCOPE in Kernel/Config.pm
Traceback (4115):
Module: Kernel::System::CustomerUser::LDAP::new Line: 90
Module: Kernel::System::CustomerUser::new Line: 79
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 226
Module: Kernel::System::ObjectManager::Get Line: 180
Module: Kernel::System::PostMaster::NewTicket::Run Line: 153
Module: Kernel::System::PostMaster::Run Line: 372
Module: Kernel::System::MailAccount::IMAP::_Fetch Line: 222
Module: Kernel::System::MailAccount::IMAP::Fetch Line: 86
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
Module: (eval) Line: 444
Module: Kernel::System::Console::BaseCommand::Execute Line: 438
Module: (eval) Line: 147
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138
Traceback (4115):
Module: Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError Line: 51
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 178
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138
Any help that can be provided would be greatly appreciated.