adding automaticaly user customers to customers ?

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Eric44
Znuny newbie
Posts: 3
Joined: 04 Oct 2013, 20:12
Znuny Version: 3.2.10
Real Name: Eric
Company: cdg44.fr

adding automaticaly user customers to customers ?

Post by Eric44 »

Hello,

I use otrs 5 since fex month without customers or user customers.


now I want to try customer management.

I create a customer

Corp1
all mails address is name_or_something@corp1.com

Corp2
all mails address is name_or_something@corp2.com

I have many customers user in otrs

is there a way for saying to otrs

import all mail who finish by @corp1.com and add them to customer Corp1
import all mail who finish by @corp2.com and add them to customer Corp2

then if a new ticket is open with a new mail @corp1.com automaticallt add it as a new customer user from corp1 ?

thx for your help !
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