Hello,
I use otrs 5 since fex month without customers or user customers.
now I want to try customer management.
I create a customer
Corp1
all mails address is name_or_something@corp1.com
Corp2
all mails address is name_or_something@corp2.com
I have many customers user in otrs
is there a way for saying to otrs
import all mail who finish by @corp1.com and add them to customer Corp1
import all mail who finish by @corp2.com and add them to customer Corp2
then if a new ticket is open with a new mail @corp1.com automaticallt add it as a new customer user from corp1 ?
thx for your help !
adding automaticaly user customers to customers ?
Moderator: crythias