How to change a date for a ticket???
Moderator: crythias
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- Znuny newbie
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How to change a date for a ticket???
I need to change all dates for a one ticket how can i do???
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- Administrator
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Re: How to change a date for a ticket???
This is not a common use case in OTRS and not possible by default.
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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- Znuny wizard
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Re: How to change a date for a ticket???
If you have a time machine
. If not, you should update data in database.

Alexey Yusov
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Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
Radiant System OTRS Intergrator
RS4OTRS marketplace
Stay tuned on our Facebook
((OTRS)) Community Edition - what next?