ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-71

[anuppadhye999]

Following error in otrs 5.0.8

Code: Select all

Message: FEHLER:  ung�ltige Byte-Sequenz f�r Kodierung �UTF8�: 0xa0
HINT:  Dieser Fehler kann auch auftreten, wenn die Bytesequenz nicht mit der Kodierung
�bereinstimmt, die der Server erwartet, welche durch �client_encoding� bestimmt wird.,
SQL: 'INSERT INTO article (ticket_id, article_type_id, article_sender_type_id, a_from,
a_reply_to, a_to, a_cc, a_subject, a_message_id, a_message_id_md5, a_in_reply_to,
a_references, a_body, a_content_type, content_path, valid_id, incoming_time, create_time,
create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,
?, 
        '2016-05-12 18:55:20'
    , ?, 
        '2016-05-12 18:55:20'
    , ?)'

Traceback (7343): 
   Module: Kernel::System::Ticket::Article::ArticleCreate Line: 283
   Module: Kernel::System::Ticket::Article::ArticleSend Line: 2241
   Module: Kernel::System::Ticket::Article::SendAutoResponse Line: 2594
   Module: Kernel::System::Ticket::Article::ArticleCreate Line: 452
   Module: Kernel::System::PostMaster::NewTicket::Run Line: 427
   Module: Kernel::System::PostMaster::Run Line: 372
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 215
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run
Line: 94
   Module: (eval) Line: 444
   Module: Kernel::System::Console::BaseCommand::Execute Line: 438
   Module: (eval) Line: 147
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: bin/otrs.Daemon.pl Line: 138

Any help in this will be appreciated

[anuppadhye999]

Problem Solved!!

Change column structure from time stamp without timezone to time stamp with timezone