Good Afternoon
I'm trying to figure out how to run bash commands from within the "Execute Ticket Commands" section of the Generic Agent. That being said, I can't seem to figure out what syntax it is looking for. If I just want to do something like touch /tmp/test would the command be "/usr/bin/bash touch /tmp/test" WITH the quotes? I've tried it and that seems to be a no go, but I feel like I'm probably missing something obvious. If the quotes are necessary, do I need to escape commands that have ' in them?
I'm just doing a dummy job that I'm running immediately on a test setup on the Welcome to OTRS ticket to learn the system (for select tickets I just said everything in the last year).
Thanks for the help.
OTRS 5 Run Bash Commands with Generic Agent
Moderator: crythias