No 'StartActivity' for Process errors in System Log

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ITLogSupport
Znuny newbie
Posts: 38
Joined: 19 Aug 2013, 19:34
Znuny Version: 3.3.8
Real Name: Itlog
Company: USC-IT

No 'StartActivity' for Process errors in System Log

Post by ITLogSupport »

Hello,

My company runs OTRS 5.0.8 an we're getting a lot of errors like these in my logs:

Code: Select all

Fri Jun 3 11:10:06 2016 	error 	OTRS-CGI-10 	No 'StartActivity' for Process 'Process-bcf6efd2de91ebd723263edd17f17394' found!
Fri Jun 3 11:09:13 2016 	error 	OTRS-CGI-10 	No 'StartActivity' for Process 'Process-bcf6efd2de91ebd723263edd17f17394' found!
Fri Jun 3 11:08:38 2016 	error 	OTRS-CGI-10 	No 'StartActivity' for Process 'Process-bcf6efd2de91ebd723263edd17f17394' found!
Fri Jun 3 11:02:18 2016 	error 	OTRS-CGI-10 	No 'StartActivity' for Process 'Process-bcf6efd2de91ebd723263edd17f17394' found!
Fri Jun 3 10:52:16 2016 	error 	OTRS-CGI-10 	No 'StartActivity' for Process 'Process-bcf6efd2de91ebd723263edd17f17394' found!
Fri Jun 3 10:51:26 2016 	error 	OTRS-CGI-10 	No 'StartActivity' for Process 'Process-bcf6efd2de91ebd723263edd17f17394' found!
Fri Jun 3 10:44:40 2016 	error 	OTRS-CGI-10 	No 'StartActivity' for Process 'Process-bcf6efd2de91ebd723263edd17f17394' found!
Is this problematic?

We do not have any processes in the process management area.

What can we do to get rid of theses errors?

Thanks in advance,
GAR.
Eggllo
Znuny newbie
Posts: 79
Joined: 09 Jun 2016, 14:27
Znuny Version: 5.0.10

Re: No 'StartActivity' for Process errors in System Log

Post by Eggllo »

You might find this topic helpful.

viewtopic.php?t=31196
OTRS v5.0.10 with ITSM extension.
MySQL database
Ubuntu 16.04 LTS
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