Hello
How I can do that when I add a customer you send an e-mail automatically?
Thanks
Add a customer and send an email automatically
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Re: Add a customer and send an email automatically
Create an event module that listens for the CustomerUserAdd event... You may use https://github.com/reneeb/otrs-Customer ... eTicket.pm as a template...
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Re: Add a customer and send an email automatically
Must be put in automatic responses or templates?
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Re: Add a customer and send an email automatically
You can see the directory structure at https://github.com/reneeb/otrs-Customer ... eateTicket
I have to replace the code in the module linked above with some code that sends the email instead of creating a ticket.
I have to replace the code in the module linked above with some code that sends the email instead of creating a ticket.
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de