How can I add a custom field to Customer Company in OTRS 5?

[geri]

I need to add a custom field like dynamic fields to Customer Conpany. How can I do it?

I also need display the value of this field in dashboard as a column for tickets, as an info abot the customer company the tickets belongs to.

Thank you in advance.

[Eggllo]

What kind of info were you thinking of storing? Is it something that would be static for each company?

[jojo]

this can be achived with the dynamic field functionality

[geri]

What kind of info were you thinking of storing? Is it something that would be static for each company?

It is a kind of priorization to customer companies. Like importance of he customer.

[geri]

this can be achived with the dynamic field functionality

I can only add dynamic field to ticket, or article. Am i wrong?

[jojo]

if you want to display it on a ticket in the dashboard you have to copy the value of the company to a dynamic field of the ticket

[Eggllo]

If it's just a company priority sort of thing, and it's not going to be changing a lot, then you could just use a dropdown dynamic field. You could have some generic agents to automatically assign it based on customerID if you wanted as well, or just assign it manually.