Hi there,
It's possible create ticket by ACL or GenericAgent? How make that?
Thank you
Create ticket by ACL or GenericAgent
Moderator: crythias
Re: Create ticket by ACL or GenericAgent
Hi,
no.
Flo
no.
Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
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OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
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reneeb
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Re: Create ticket by ACL or GenericAgent
You could use a cronjob to send you an email or use an addon like http://feature-addons.de/otrs/Ticket/TicketTemplates where the generic agent can create a ticket based on a template.
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
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Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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diemx2
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Re: Create ticket by ACL or GenericAgent
this add is free? working on the last otrs version?reneeb wrote:You could use a cronjob to send you an email or use an addon like http://feature-addons.de/otrs/Ticket/TicketTemplates where the generic agent can create a ticket based on a template.
thks again
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diemx2
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Re: Create ticket by ACL or GenericAgent
Thank you for answer!wurzel wrote:Hi,
no.
Flo
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reneeb
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Re: Create ticket by ACL or GenericAgent
Nodiemx2 wrote:this add is free?
Yesdiemx2 wrote: working on the last otrs version?
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de