Manage Queue permission in custom OTRS portal

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szn0007
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Manage Queue permission in custom OTRS portal

Post by szn0007 »

I have made a custom OTRS system in my website. I am able to display all the new tickets. However, I am not able to show tickets according to their queue permission. I am using PHP script using soap api. How can i link permissions or lets say check permissions in my custom website that are defined in OTRS system.
jojo
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Re: Manage Queue permission in custom OTRS portal

Post by jojo »

this is only possible if you are using the "newer" webservice (see http://blog.otrs.org/2012/10/03/easy-ti ... interface/ for an example) and not the rpc.pl
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