Can't connect to MySQL server on 'otrs.XXXXglobal.com

[Hellboy37]

Backend ERROR: OTRS-CGI-01 Perl: 5.18.4 OS: linux Time: Fri Sep 9 17:24:08 2016 Message: Can't connect to MySQL server on 'otrs.xxxxglobal.com' (111) RemoteAddress: 192.xxx.x.xxx RequestURI: /otrs/index.pl?Action=AgentTicketQueue

Sqlserver is working fine.
How Can i fix this?
Need help on this please?

[wurzel]

Hi,

this is no OTRS issue.

check your network/ports/firewalls

Flo