Unlock

[dmritchie2]

I recently upgraded to OTRS 5 from OTRS 4.

I have disabled all of the original CRON jobs that were there from OTRS 4 since OTRS 5 handles jobs differently, however, the new system is not doing an auto unlock of locked tickets.

My Daemon::SchedulerCronTaskManager::Task###TicketUnlockTimeout Shows this:

Function Execute
MaximumParallelInstances 1
Module Kernel::System::Console::Command::Maint::Ticket::UnlockTimeout
Schedule 35 * * * *
TaskName TicketUnlockTimeout
Params:

Any Suggestions?