Default Customer in Phone ticket

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sakul
Znuny newbie
Posts: 4
Joined: 21 Jul 2016, 17:44
Znuny Version: 3.3.X
Real Name: Sakul

Default Customer in Phone ticket

Post by sakul »

Is it possible to set a default customer for phone ticket?Agent/User should not to be in a position to change the default customer.

Using OTRS 3.X

Thanks in Advance
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