How to rebuild index for StaticDB

JojoModjo · Post by **JojoModjo** » 16 Nov 2016, 18:41

I need guidance on how to run the otrs.Console.pl Maint::Ticket::FulltextIndexRebuild
index rebuild script on redhat 7.1.

jojo · Post by **jojo** » 16 Nov 2016, 18:42

just type it in the CLI (shell) of the OTRS user

JojoModjo · Post by **JojoModjo** » 16 Nov 2016, 18:48

jojo wrote:just type it in the CLI (shell) of the OTRS user

I know this may sound stupid but how do i login as OTRS user in the CLI to execute the script.

wurzel · Post by **wurzel** » 16 Nov 2016, 19:00

Hi,

shh otrs@yourserver

Flo

JojoModjo · Post by **JojoModjo** » 16 Nov 2016, 19:00

Hi Jojo,

Finally figured out how to do it.

su -c "./otrs.Console.pl Maint::Ticket::FulltextIndexRebuild" -s /bin/bash otrs
Rebuilding article search index...
Done.

JojoModjo · Post by **JojoModjo** » 16 Nov 2016, 19:31

wurzel wrote:Hi,

shh otrs@yourserver

Flo

Thanks for the suggestion.

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