Email Notifications otrs-5.0.14-02

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gbaxter
Znuny newbie
Posts: 3
Joined: 01 Dec 2016, 18:58
Znuny Version: 5.0.14-02
Real Name: Grant
Company: Utility Networks

Email Notifications otrs-5.0.14-02

Post by gbaxter »

Hello,

I Just installed otrs-5.0.14-02 and everytime i try to send an update or any sort, i.e. message to engineer i get the below message? It also happens when updating the owner and i am starting to give up on OTRS can anyone help?


Can't send message: 550Start mail input; end with <CRLF>.<CRLF>
jojo
Znuny guru
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Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: Email Notifications otrs-5.0.14-02

Post by jojo »

you mailserver does not allow empty mail from header
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
gbaxter
Znuny newbie
Posts: 3
Joined: 01 Dec 2016, 18:58
Znuny Version: 5.0.14-02
Real Name: Grant
Company: Utility Networks

Re: Email Notifications otrs-5.0.14-02

Post by gbaxter »

Hello,

Sorry im not entirely sure what you mean sorry :( We are using O365 for mail. Do i need to make a change then i assume?
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