Hello.
Recently I have lost the "search" field, previously placed on the top of the screen layout. Does anybody know how to bring it back to my OTRS screen?
My OTRS version is 5s free (5.0.15)
Greetings, BartQ76.
missing "search" field [SOLVED]
Moderator: crythias
missing "search" field [SOLVED]
You do not have the required permissions to view the files attached to this post.
Last edited by BartQ76 on 16 Jan 2017, 19:14, edited 1 time in total.
-
reneeb
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: missing "search" field
SysConfig -> Ticket -> Frontend::Agent::ToolBarModule
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Re: missing "search" field [SOLVED]
Hi.
Thank you for your fast reply.
Indeed, the corresponding setting "Frontend::ToolBarModule###12-Ticket::TicketSearchFulltext" was disabled.
Incidentally, it's interesting what scenario has led to this misconfiguration? I'm the only one person who can get to system configuration and I'm pretty sure I haven't modified anything recently.
The problem is solved now.
Thanx again!
Greetings, BartQ76.
Thank you for your fast reply.
Indeed, the corresponding setting "Frontend::ToolBarModule###12-Ticket::TicketSearchFulltext" was disabled.
Incidentally, it's interesting what scenario has led to this misconfiguration? I'm the only one person who can get to system configuration and I'm pretty sure I haven't modified anything recently.
The problem is solved now.
Thanx again!
Greetings, BartQ76.