Owner mandatory when moving a ticket?

[speedy05]

Hello,

is it possible to set owner as a mandatory field, when you move a ticket to another queue?
I our OTRS tickets should always have an owner (only new tickets have the owner root).
If I move a ticket to another queue, the owner field is not mandatory and I can't find a possibility to change.

[RStraub]

You could set in the SysConfig the setting "Ticket::Frontend::MoveType" to "New Window". That in combination with RequireLock will at least set the owner to the current owner.

There's however no option (without development) to change the owner in said popup.

EDIT:

Sorry, just checked. If you switch to "New Window", the owner field is enabled by default.

[speedy05]

Thanks for your reply.
With that option you CAN change the owner, but you HAVE NOT.
A change of a queue follows in our system always a change of the owner.
So that is not a solution.