the Medium and Large displays are ok, but when I attempt to select columns for the Small/Short view, there are no options to choose from, and now all I see are ticket numbers in the short display. I am unable to alter this.
OTRS ver 5.0.14 on Centos 7
Cannot select columns in Status View?
Moderator: crythias
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pyperdown
- Znuny newbie
- Posts: 6
- Joined: 31 Aug 2016, 01:31
- Znuny Version: 5.0.14
- Real Name: Jefferson Davis
- Company: Standard School District
Re: Cannot select columns in Status View? [SOLVED]
Many thanks. I reset this to default in 5.0.14. Fixed my issue of no fields showing up for custom column selection in the Short/Small mode.tobiasolge wrote:I solved the problem by deactivating and reactivating Frontend::Module###AgentTicketStatusView in Sysconfig.